The
Diamond-Plate.com Secure Shopping Guarantee helps to
cover
you against unauthorized charges on your credit card.
We
know it's important that you have the same confidence when you
use your credit card online as you do when you order by
telephone. That's why we now offer the Diamond-Plate.com
Secure Shopping Guarantee — to help protect you from credit
card theft or misuse. Here are the steps we take to ensure
that your purchase is safe with us:
Data encryption. To help protect your credit card
number and personal information, we encrypt every order.
Encryption is a process by which we use software to scramble
your credit card number and personal information so that
they're unreadable by anyone but Go Warn.
The In the unlikely event that your credit card
company holds you liable for any unauthorized charges to your
account resulting from your online purchases at Diamond-Plate.com,
we will cover your liability up to $50.
The end result? When you buy online from
Diamond-Plate.com, you can buy with confidence.
Here's what to do
In
the highly unlikely event that you discover unauthorized
charges on your credit card within 60 days of your purchase on
Diamond-Plate.com, here's what to do:
Promptly
contact your credit card company and report the unauthorized
charges. You should ask to speak to a representative of
the company's fraud department. They can inform you of the
company's fraud claim process and determine whether or not to
charge you a personal liability fee.
If
your credit card company: (a) determines that the charges were
fraudulent charges resulting from your online purchase at Diamond-Plate.com, and (b) holds you liable for
any of the unauthorized charges, contact us immediately.
For your convenience, you can contact us by e-mail or by mail.
In order to help you, we will need the following information:
Your name
Daytime
phone number
Billing
address
A copy of
the credit card statement in question (circle fraud
charges)
Proof of
your credit card company's fraud determination and
liability fee
Internet Pioneering 2733 N Power Rd #102-621 Mesa AZ 85215
Attention: Secure Shopping Guarantee
We'll
protect you. For security purposes, our fraud department
will confirm your claim. If the fraudulent charges resulted
through no fault of your own, we will then credit your credit
card up to a maximum of $50 and send you a letter that
confirms our reimbursement.
Your name